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What’s New in the Yeastar P-Series PBX Update for Businesses?

If you are evaluating whether the latest Yeastar P-Series PBX update is worth upgrading to, this guide explains what has changed and how these enhancements benefit small and medium businesses across the UAE. As a Yeastar PBX Supplier in Dubai, Logixer closely monitors PBX innovations that improve call handling efficiency, security, and post-call workflows. This release introduces smarter call parking, seamless email follow-ups, real-time call monitoring for administrators, and backend optimizations that strengthen reliability and compliance.

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Why the Latest Yeastar P-Series PBX Update Matters

Modern businesses depend on fast, accountable, and traceable communication systems. The latest P-Series update focuses on:

 Reducing call-handling friction

 Improving post-call follow-up accuracy

 Providing administrators with stronger real-time visibility

 Enhancing security, compliance, and data archiving

For organizations using or planning to deploy Yeastar solutions in Dubai, these improvements directly support productivity, service quality, and operational control.

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One-Touch Call Park: Faster Call Management Without Feature Code

What problem does One-Touch Call Park solve?

Previously, call parking required dialing feature codes, which often slowed down busy teams. The One-Touch Call Park feature removes this complexity entirely.

How it works

 Park calls with a single click from the call screen

 Select system-assigned or custom extension slots

 Eliminate manual codes and unnecessary steps

Where it’s available

 Linkus Desktop, Web, and Mobile Clients

 Linkus Chrome Extension

 Microsoft Teams and Dynamics 365 integrations

Real-world use case

A Dubai-based sales office managing high inbound call volumes can instantly park and transfer customer calls to the appropriate department, improving response time and professional call handling.



Call Follow-Up via Email: Turn Calls into Action Instantly

Why post-call follow-up often fails

Manual note-taking, app switching, and copying call details increase the risk of errors and missed information.

What’s new in Yeastar P-Series PBX

With Call Follow-Up via Email, users can initiate structured follow-up emails directly from the PBX using the Mailto protocol.

Key capabilities

 One-click email initiation

 Pre-filled templates including:

    • Caller details
    • Call summaries
    • Notes and custom variables

Compatible email platforms

  • Outlook Web
  • Gmail Web
  • Yahoo Mail

Supported clients

  • Linkus Desktop and Web
  • Linkus Chrome Extension
  • Microsoft Teams embedded app

Benefits for users

 No application switching

 Faster and more accurate follow-ups

 Improved communication consistency

Benefits for administrators

 Standardized email workflows

 Traceable communication records

 Better SLA tracking and accountability

Adaptable Email Templates for Structured Business Workflows

The P-Series PBX allows businesses to configure customized follow-up email templates for:

  • Call action reports
  • VIP customer follow-ups
  • SLA threshold notifications

This functionality is especially valuable for customer support centers, IT service providers, and sales-focused organizations in the UAE.

Active Call Panel for Admins: Real-Time Call Visibility

What is the Active Call Panel?

The Active Call Panel is a centralized dashboard within the PBX management interface that gives super administrators real-time visibility into ongoing calls.

Admin capabilities include

  • Viewing live call status
  • Tracking call progress in real time
  • Ending calls directly when required

Why this matters

For regulated industries and service-driven businesses, administrators can maintain call quality, compliance, and operational oversight without accessing individual user extensions.

Additional Optimizations That Improve Reliability and Compliance

1. Enhanced Remote Archiving and Backup

This update improves transparency and flexibility in PBX archiving and storage management.

Newly supported platforms

  • SharePoint
  • S3-compatible storage, including:
    • Wasabi
    • Backblaze B2
    • Impossible Cloud

Existing supported platforms

  • FTP and SFTP
  • Amazon S3
  • Google Cloud Storage

Administrators can now monitor task execution status, download archived recordings, and apply intelligent cleanup rules.

2. SSO-Only Login Enforcement

To meet privacy and security requirements, administrators can enforce Single Sign-On (SSO) as the only login method, disabling local PBX authentication.

Supported identity providers

  • Microsoft Entra ID (Azure Active Directory)
  • Microsoft Active Directory
  • Google Workspace
  • Red Hat

This feature supports enterprises in Dubai that must comply with data protection and IT governance standards.

3. Swedish Language Support

The PBX now includes Swedish language support, improving usability for multinational teams and globally distributed operations

Why Choose Logixer as Your Yeastar PBX Supplier in Dubai

As a trusted Yeastar PBX Supplier in Dubai, Logixer provides:

 Scalable on-premise VoIP systems

 Secure, feature-rich business telephony

 Advanced call handling, messaging, and video in one platform

 Expert consultation, deployment, and ongoing support

Whether you require a P-Series Cloud, Appliance, or Software Edition, Logixer helps you select, configure, and maintain the right PBX solution for your business.

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Should You Upgrade to the Latest Yeastar P-Series PBX? 

If your organization prioritizes speed, accountability, and secure communication, the latest Yeastar P-Series PBX update delivers meaningful operational improvements. With enhanced call parking, automated follow-ups, and advanced administrative controls, Yeastar continues to set a strong standard for modern business telephony.

Looking to deploy or upgrade Yeastar P-Series PBX in Dubai?

Contact Logixer today for expert consultation, installation, and ongoing support—your reliable Yeastar PBX Supplier in Dubai.

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